When you think of a family vacation, what jumps to mind? A camping trip or a week away in Bali, Florida or Spain? In my family, we can barely meet for dinner without a month’s notice. It was therefore a rare and special treat when my family and I stayed at the brand new Crown Towers in Perth, Western Australia. Granted, it was only for one night in the middle of winter. But we were going on a family holiday!
The 500-room hotel opened in November 2016 at a cost of $650 million. It’s reportedly the most expensive hotel ever built in Australia and is the largest in Perth. It’s strategically located in Burswood alongside the greater Crown complex, about 10 minutes drive from Perth’s CBD and 15 minutes from Perth Airport.
Our stay at Crown was devised months in advance by my youngest sister (a travel agent) and her boyfriend. We sat around the Christmas tree last year and they gave us mysterious gift wrapped packages with our names on them. We took it in turn to open our gifts, revealing cardboard clues with images of keys, some numbers and a crown. After 15 minutes or so, we solved the puzzle. We were having a night at Crown Towers in July 2017! A week before our booking, my sister and her man sent an an elaborate email detailing room inclusions, dinner reservations and breakfast. My first staycation was looking exceptional!
arrival & check-in
My boyfriend and I caught an Uber from our city apartment and arrived at Crown Towers within 15 minutes. Like most West Australians, we’d been to Crown complex before but driving up to Crown Towers’ entrance was distinctly different. Perth’s humble skyline looked world class alongside the sweeping Swan River views. Equally as striking was the Crown Towers’ building itself. It was tall, glistening and commanded your attention. I couldn’t believe what I was seeing in my own city.
We arrived at 2.30pm for a 3pm check in but it wasn’t exactly smooth. Reception were confused as my sister had booked four rooms but we’d arrived separately (albeit within an hour or so of each other). I didn’t think this would be an uncommon situation but the issue was resolved within a few minutes. I was surprised when we were told our room wasn’t ready. It may have been because of our request for adjacent rooms but it was only 30 minutes before the official check-in time. Staff told us they would call or text when the room. Again, confusion arose about whether to call me or my sister who’d made the booking (and already had her room). I was beginning to doubt whether Crown could live up to world class standards.
The delay provided a perfect chance to head to the The Waiting Room for a cocktail. It was a beautiful, art deco style space adjacent to the lobby that would’ve fit neatly in The Great Gatsby. Tables of mostly women were enjoying afternoon drinks, and I spotted a few people enjoying the bar’s signature “High Coffee” which consists of a coffee-based cocktail and four matching desserts for $35. I’m not a coffee drinker but I made a note to take friends.
I ordered a spiced winter cocktail ($18) while my boyfriend had an expresso martini ($20). His drink looked and smelt wonderful, but the presentation of my drink was underwhelming. It tasted fine though. A moment of redemption came when I inquired about one of the ingredients in my drink, Lillet. The waiter explained it was a French aperitif, mostly made from white wine and some citrus. I was happy with the information but then he returned with the bottle a few minutes later so I could see the label. My afternoon cocktail had become a liquor lesson! I was very grateful (and I’ll be buying some Lillet for my liquor cabinet too). We got a text that our room was ready at 3.15pm. As we left, I noticed one of the television screens was showing live football. The 1920s ambience was suddenly very 2017.
Memories of the awkward check-in and my average cocktail were washed away the instant we walked into our room. The Perth skyline and river views filled the floor to ceiling windows. I felt as far from home as you could with a 15 minute drive. My boyfriend and I spent at least 10 minutes staring out the window. A family holiday had never looked so good! It was time to crack the complimentary bottle of sparkling wine, which was included with our booking. Except it wasn’t there. I made a quick call to the front desk and it arrived 10 minutes later. It was another slip in customer service, but the view was so good I didn’t care.
It turns out we’d been upgraded to a Premier King room (hence the view) although we only discovered this later when speaking with family. I explored our abode for the night, which featureda huge bathroom (with a television by the bath), an iPad to control room settings, and thick, luxurious bathrobes. The mini-bar was excellent and showcased local goods, including Hippocampus gin and a wide range of Koko Black chocolates. There was time for a quick soak in the tub and if it wasn’t for our dinner reservations, I wouldn’t have left the room!
Crown Tower’s outdoor pool is as much about striking aesthetics as it is about leisure. However, it was a cloudy 17 °C (62 °F) during our winter stay so I didn’t make it out there. The fee for renting a pool-side lounge started at $65, and rose to $375 for a luxury cabana on weekends. The pool is strictly for guests only, so no chance of making a day visit in warmer months. It was taunting us from our room!
I didn’t have time to check out Crown Towers’ gym, despite it being open 24 hours. I didn’t visit the day spa on this occasion either, although I’d previously been for some birthday pampering over summer. I used the Aqua Retreat area for about 20 minutes before my treatments, which consisted of a Wild Kashmir Purifying Facial ($200, 1 hour) with turmeric and lavender and a firm relaxation massage ($180, 1 hour). The facial was soothing yet detoxifying while the massage was calming but also addressed tight spots. I felt liked I’d had a full night’s sleep when I left! While hotel spas can be known to take advantage of their captive market, Crown Spa truly stands on its own.
Our family had booked a table at Crown’s premium Chinese restaurant Silks. I’d dined here a few years earlier with my boyfriend, but we’d both agreed it was a venue better suited to groups so you can try more of the menu. Silks was about 10 minutes walk from our hotel room and it was much more ornate than I’d remembered. Our party of seven included chilli lovers and chilli haters, a vegetarian, some serious carnivores and my mostly vegan self. We were promptly seated at a round table with a lazy susan in the middle – my favourite setup for group dining.
We ordered white wine (Shaw & Smith Sauvignon Blanc $65) and some beers while we looked over the menu. We decided on a few small dishes to share and each chose a main, making sure there were no duplications. The feast that ensued was incredible. The Crispy Bean Curd with chilli and salt ($18) was devoured by all. My Sweet & Sour Gluten Dumplings ($28) were a delicious, chewy main that had all the flavours of childhood takeaway elevated in mock meat. My vegetarian mother declared it her favourite dish. The carnivores were seriously impressed with the tofu, and also said the Signature Dim Sum ($25 for three pieces) was a highlight. The Fried Egg Noodles with Barbecue Pork ($28) and Peking Duck ($11) received praise too, while the Stir-fried Chicken with XO Sauce & Cognac ($48) was reportedly satisfying but not sensational. There was a second bottle of wine (Plantagenet Riesling $55) and some spirits and cider as our chatter and chopsticks continued. There was no room for dessert.
The bill came to $625 for the seven of us ($90 a head), although the final total was closer to $550 once we used our Entertainment Card discount. Would I return to Silks a third time? I find it hard to separate Chinese food from memories of plastic takeout containers and pyjamas, but I’m yet to find anywhere in Perth that can rival Silks’ crispy tofu. Combined with the lure of sweet & sour dumplings, I’ll likely revisit with my mum in another year or so and truly tackle that wine list.
Half my family went back to Crown Towers to enjoy their rooms while the rest of continued our night at the casino. Crown’s gaming area is much like any casino in the world (I’ve been to several in Las Vegas and oddly enough one in Zimbabwe). It’s a labyrinth of bright lights, felt-covered tables and slot machines without a clock in sight. I quickly lost $20 in Blackjack and my boyfriend had a few wins before losing at the same table. My sister and her partner were on a winning streak but lost shortly after. It was an expensive hour but a novelty. By now, we were full of food and alcohol, and some of us had work the next day. It was time to say goodnight.
My boyfriend and I returned to our room to discover two boxes of Koko Black chocolates and breakfast menus on the bed. A pair of slippers had been placed on a small mat each side of the bed too. It’s the most attentive turndown service I’ve ever seen. We took some time to enjoy the night time views before sinking into the luxurious bedding. I slept until our alarm at 8am, a reluctant but necessary measure to ensure we made it to breakfast.
Our family met at 8.30am in Crown Towers’ buffet restaurant Epicurean. This venue has been on my list of places to try since the first photos from its opening day flooded Instagram. The space itself is at ground-level and it’s light, bright and airy. The combination of marble and rose-gold features is fun and classic. It wasn’t very busy but it was also a Monday morning. I was excited.
I’ve had buffet breakfasts at five star hotels across Asia and Europe, and Epicurean is up there with the best of them. Even at breakfast time, you could choose from antipasti, cheeses and an extensive salad bar to fresh pretzels, tortilla chips and guacamole. The continental section included sweet and savoury breads, bagels, crumpets, cereals, yogurts, four types of poached fruits and even healthy bliss balls worth several dollars at any cafe.
Epicurean’s hot section boasted multiple Indian curries and breads, noodles, and Western options such as Tuscan potatoes, bacon, scrambled eggs and baked beans. There was a dedicated meat section too, with delicate individual pieces lined up in a window. Then there was desserts! The standout was a chocolate fondue tower (both milk and dark varieties) with bowls of churros and an entire cabinet of fresh fruit. You’ll also find trays of croissants, cakes, pastries, donuts, pancakes and muffins.
I chose Indian dahl and paratha for starters, plus hummus, guacamole and crispy wafers. My second bowl was poached figs and granola, which were both packed with cinnamon and spices. I was tempted to have a fresh pretzel but my buffet strategy told me no. Instead, I rounded out breakfast with a churro, dark chocolate and fresh pineapple for good measure. I was impressed by not only the extraordinary range of food, but also the quality. My sisters adored the jaffa cake, while my mum said the super fluffy scrambled eggs were an unexpected highlight.
My sister had pre-paid breakfast when booking our room for $36 (it’s usually $42 Monday to Saturday). Given this includes endless cups of coffee and tea, it’s exceptional value. I left for work very full, but very happy. I will absolutely be returning to Epicurean for lunch and dinner.
We delayed check out as long as I could, but by 10am I had to get to work. One night wasn’t enough to feel fully refreshed or appreciate all the services at Crown Towers but it was a luxurious way to hit ‘pause’ on life and make some lovely family memories. I’m already dreaming of my next staycation! If Crown Towers can raise all guest experiences to the heights we saw, this hotel will be strong a drawcard for international tourists and locals alike.
- Cost: A Deluxe King starts from AU$268 per night on Sunday and Monday nights, but I’d highly recommend the Premier King room for the dramatic city views (from $322). Access to Crown’s Crystal Club with breakfast and evening drinks and canapés starts from $448 in a Deluxe King room or $508 for a Premier King. Prices climb mid-week and hit a peak for Friday and Saturday nights.
- Address: Crown Perth, Great Eastern Highway, Burswood | Ph: +61 (08) 9362 8888
- Website: www.crownhotels.com.au/crown-towers-perth
Dining & spa
- Epicurean: www.crownperth.com.au/restaurants/premium/epicurean
Open 7 days for breakfast, lunch and dinner (times vary).
- Silks: www.crownperth.com.au/restaurants/premium/silks
Closed Monday & Tuesday. Open for lunch & dinner Wednesday – Sunday.
- The Waiting Room: www.crownhotels.com.au/crown-towers-perth
Open daily from 8am until late.
- Crown Spa: www.crownperth.com.au/hotels/spas
QUESTION: Have you had a staycation? If so, share below!